About Us

The N-Koi Story: Resilience, Passion & Premium Koi

Welcome to N-Koi, a specialist UK retailer born from a lifelong passion for aquatic life and a journey of personal resilience.

N-Koi was founded in July 2024 by Neil, a dedicated koi hobbyist whose love for these “living jewels” became a lifeline during a challenging period of health. While undergoing dialysis three times a week and awaiting a life-changing kidney and pancreas transplant, Neil turned his passion into a purpose. What started as a small personal project quickly grew into one of the UK’s most trusted online destinations for high-quality Koi, goldfish, and premium nutrition.

When the industry shifted away from traditional marketplaces like eBay, Neil accelerated his vision—building a specialist platform where hobbyists could find the expertise, health standards, and quality they deserve.

Our Mission

At N-Koi, we are more than just a supplier; we are your partners in the hobby. Our mission is to provide every customer with vibrant, healthy fish and the expert knowledge required to help them thrive. Whether you are a seasoned enthusiast or a newcomer building your first pond, we are here to support your journey with integrity and expert care.

Expertise You Can Trust

We specialise in hand-selected Koi Carp, Butterfly Koi, Sarasa Comets, and Shubunkins. Because we understand that the health of your pond starts with nutrition, we also developed our own brand of N-Koi Premium Fish Food, specifically formulated to enhance colour, growth, and immune health.

The N-Koi Difference:

  • Hand-Selected Quality: Neil personally oversees the selection and health-checking of our livestock.
  • Health First: Every fish is quarantined and certified healthy before it reaches your door.
  • A Personal Touch: We aren’t a big-box retailer. When you call for advice, you’re speaking to someone who truly understands the science and soul of koi keeping

Local Expertise, Nationwide Care

While N-Koi serves hobbyists across the entire United Kingdom, our heart is firmly in Cheshire. Based in the Crewe and Nantwich area, Neil is proud to be a local point of contact for the North West’s vibrant fish-keeping community.

  • Local Collection: For those nearby, we offer personal collection by appointment. It’s a great opportunity to save on shipping costs and get Neil’s expert advice face-to-face.
  • Specialist Nationwide Delivery: Not local? No problem. We have perfected a stress-free, overnight shipping process that ensures your “living jewels” arrive at your doorstep in peak condition, no matter where you are in the UK.
  • A Dedicated Support Line: Whether you’re collecting in person or receiving a delivery in Cornwall or the Highlands, Neil is just a phone call or WhatsApp away to help with acclimatisation and care tips.

Join the N-Koi Family

Fishkeeping brings a unique sense of peace and beauty to any environment. We are proud to play a part in the UK aquatic community, offering wholesale opportunities for trade professionals and personal service for backyard hobbyists.

Thank you for choosing N-Koi. We look forward to helping you create your own vibrant, thriving aquatic sanctuary.

Email: hello@nkoi.co.uk
Office: 0330 043 6676
Mobile/WhatsApp: 07596 101873