FAQ

N-Koi FAQ: Your Questions on Koi Care, Shipping & Delivery Answered

What types of fish do you sell?

We specialise in Koi, Japanese Koi, Butterfly Koi and Goldfish.

Unfortunately not, but we do split the delivery costs, delivery on live fish is just £19.99. However we do offer free delivery on our fish food and pond accessories.

Sure, just give me a call on 07596 101873 to arrange a time.

All our fish are safely packed in oxygenated bags inside our branded boxes to ensure their well-being during transit.

Due to our Biosecurity Policy, no live fish can be returned to our facility.

All major credit and debit cards are excepted on our website, we also accept telephone order where you can pay over the phone for live fish and fish food orders.

Then please contact us using our Contact Page or call us on any of the numbers below.

Please call: Office: 0330 043 6676
Mobile/WhatsApp: 07596 101873